Office Assistant III (Student Affairs)

Nature of Work

This is an advanced classification that performs specialized clerical work of an administrative nature of varied scope and complexity requiring a broad knowledge of standardized policies and procedures, and confidentiality in the disposition of work matters.Work requires significant independent judgment, problem solving, and decision making skills within prescribed limitations. Interprets guidelines to specific situations that are not covered by policies or procedures.Work includes the maintenance of various record systems, the creation of reports involving payroll, employee, student, departmental records, and statistical data. Work also includes composing routine memoranda, correspondence and written materials requiring knowledge of institutional policies and procedures, scheduling meetings, and making travel arrangements. Limited leadership may be exercised over small teams of co-workers or student employees.Occasional supervision and oversight is provided to employees in this classification.

Examples of Work Performed

1. Schedule facility and event reservations for Student Affairs and Residence Life staff.
2. Assist with student withdrawals: respond to inquiries communicating standards and procedures; review, document and submit forms to various campus offices; monitor, trouble shoot and communicate through the withdrawal process.
3. Monitor withdrawal spreadsheet for names of students living in the residence halls and report names to Associate Director for Residence Life.
4. Provide administrative support for the offices of Vice President for Student Affairs, Associate Vice President for Student Affairs (Title IX Coordinator), and Dean of Students: manage schedules and schedule appointments; screen and direct calls or inquiries and provide assistance or refer to appropriate administrator.
5. Provide immediate response and referral of emergency/crisis situations; compose routine correspondence and communications; provide complex information to students and others regarding college procedures.
6. Make appropriate referrals; document and disseminate student absence notices to faculty; manage and update confidential student records.
7. Provide administrative support for Residence Life: screen and direct calls and inquiries for information and assistance.
8. Coordinate arrangements and confidential materials for judicial violations, maintain records for parking appeals.
9. Collect and update information; maintain multiple databases and create reports; coordinate and update publications; process athletic department merchandise sales requests.
10. Manage reservations of the Student Affairs conference room and lactation room on campus along with utilization of tabletop centerpieces for events.
11. Assist with the planning and coordination of Student Affairs events by working closely with different partners on campus.
12. Responsible for picking up and delivering mail to staff and coordinating shredding pickup for the office.
13. Other Duties as assigned.

Required Qualifications

Graduation from High School or educational equivalent, college coursework in Business Administration or related field, and two years of clerical experience.